All items are made to order. Production time is typically 2–5 business days. After that, your item ships via the selected shipping method. You’ll receive a tracking number once it’s on the way.

• USA: 3–7 business days
• Canada: 5–10 business days
• International: 7–20 business days
  
  Note: Shipping times may vary due to carrier delays, holidays, or global events.

Since everything is custom made-to-order, we do not accept returns or exchanges for things like wrong size, color, or buyer’s remorse. However, if your item arrives damaged, misprinted, or defective, we’ll make it right.

Email us at admin@heatandhype.com within 30 days of receiving your item.

Be sure to include:

• order number
  
• photo of the issue
  
• description of the problem
  

Once reviewed, we’ll send a replacement or issue a refund. 💯

Please double-check our sizing chart before ordering! We cannot offer refunds or replacements for size issues unless the garment itself is misprinted or mislabeled.